Skip to Content

Using the dashboard

The ChillSense dashboard is the main place where you monitor your cold-chain assets, review history, and manage configuration. It runs in any modern browser — no install required.

Getting around

The menu on the left links to the main areas below. Some items (such as Hubs) only appear for administrators or with certain subscriptions.

Overview

A snapshot of all your sites, current asset health, and anything that needs attention.

Sites & Assets

Drill down into a specific site, area, or individual fridge, freezer, or cool room.

Incidents

Review temperature breaches, acknowledge them, and record the corrective action you took.

Reports

Generate or download monthly HACCP-style temperature compliance reports.

System Health

Check that your hubs and sensors are online, well connected, and not running low on battery.

Sensors, Alert Settings & Account

Name sensors and set temperature limits, then manage your team and their alert contact details under Account.

Annotated ChillSense sensor chart showing the current value, recent history, and the shaded safe temperature range (illustrative)

Reading a sensor chart

Each sensor chart shows:

  • Current temperature (and humidity, where supported).
  • Recent history over a selected time range.
  • The configured safe range, where applicable.

Tips

  • Hover over the chart to see the value at any point in time.
  • Change the time range (for example, last 24 hours, last 7 days) to investigate trends.
  • If a chart shows "no data", the sensor or hub may be offline — see Troubleshooting.

Sites, areas, and assets

ChillSense organises sensors into a structure that mirrors your business.

Site

A physical location.

e.g. "Perth Warehouse"

Area

A zone within a site.

e.g. "Cold storage", "Front of house"

Asset

The fridge, freezer, or cool room being monitored.

e.g. "Walk-in freezer 2"

Setting these up properly makes the dashboard, reports, and alerts much easier to understand for everyone in your team.

Friendly names

Sensors should be given names that match the asset they are monitoring. For example, "Display fridge 2" is much more useful than a long technical identifier.

Friendly names appear on charts, alert messages, and reports — so the moment an alert lands in someone's inbox, they know which asset to look at.

ChillSense Operational Overview showing asset health rows labelled with friendly names, status pills, and current temperatures (illustrative)

Tips for daily use

  • Bookmark the dashboard so staff can open it quickly.
  • Walk through the dashboard at the start of each day for a quick health check.
  • If something looks unusual, investigate it before it becomes an alert.

Make the dashboard tell you when to act.

Set thresholds, add the right contacts, and let ChillSense reach out before stock warms.

Configure alerts Pull HACCP reports