Features
Six features that together give a busy operator everything they need to run a HACCP-compliant cold-chain operation — without becoming the platform's full-time administrator. Every feature ships in every install, on every subscription tier. No premium AI add-ons. No paywalls.
The full feature set
Jump to any feature below, or scroll for the full detail.
Temperature & humidity monitoring
Continuous, asset-by-asset temperature and humidity readings, 24x7. Sites, areas, and assets that mirror your business; sensors that move with assets, not racks. Two-year raw retention plus hourly and daily aggregates for long-window trend work.
- Standard reporting interval dense enough to catch real events without flooding the dashboard with door-opening noise.
- Temperature and humidity on every reading — bakery proofing fridge, chocolate cabinet, meat ageing room get two-for-one monitoring without extra hardware.
- Per-asset history travels with the asset when you move a sensor; trend view stays continuous across hardware swaps.
- Two-year raw retention and longer-term daily aggregates for the long-window queries an auditor or maintenance review will throw at you.
HACCP reporting
Auditor-ready PDF reports per asset and per site. Min, max, mean, breaches, and the corrective actions you logged at the time of each incident. Generated automatically each month and on-demand from the dashboard — no formatting work for your team.
- Per-asset detail. Each cold-chain asset gets its own section with the readings summary, the breach list, and the corrective-action audit trail.
- Per-site rollup. A single PDF that an environmental health officer or supermarket buyer auditor can read end to end.
- Drop-in for your food safety plan. The reports slot straight into the records section of an existing plan rather than replacing the plan.
- JSON snapshot alongside every PDF so a future regulator (or you) can trace any number back to the underlying readings.
- On-demand and back-dated reports when an auditor asks for a specific window outside the monthly cadence.
Alerts & escalation
Real-time email and SMS alerts with sensible debouncing, so a door opening for 30 seconds does not page you. Mobile-friendly acknowledge-and-action pages, severity-aware escalation, and an append-only audit trail of every action staff took on every incident.
- Debouncing built in so brief excursions do not become alert noise. Real failures still fire fast.
- Severity-aware escalation. Low-severity events ping the person on shift; high-severity escalate up the contact chain until acknowledged.
- Mobile action pages without a login. Staff receive an SMS with a signed link; they tap, acknowledge, pick a corrective action, done.
- Per-asset alert contacts so the bar fridge pings the bar manager and the cool room pings the head chef.
- Quiet hours and on-call rotation so the right human is paged at 2am instead of waking the whole team.
- Audit-trailed every step. Who got the alert, who acknowledged, when, and what action they recorded. Append-only.
Dashboard & multi-site
A single dashboard that shows every site at a glance, drills into per-asset trends, and supports per-area rollups. Per-customer single-tenant isolation; role-based access for your team; bookmarkable URLs for the things staff open every shift.
- Hierarchy that matches your business. Customer → site → area → asset.
- Bookmarkable everything. Start-of-shift overview, walk-in trend, reports folder — every view has a stable URL.
- Role-based access. Owner, manager, staff. Each role sees what they need; nothing more.
- Per-customer single-tenant isolation. Your readings live in your own buckets, behind your own auth domain. See the privacy policy.
- Mobile-first responsive design. The dashboard works the same on a phone as on a desktop, because that is where the operator actually checks it.
AI drift detection
Per-asset learned-normal baselines that surface a fridge that is slowly warming up over a fortnight — so you book a service visit before the breach, not after the stock loss. The AI engine continuously profiles every asset against its own history, the venue's other comparable assets, and the wider fleet.
- Learned-normal per asset. Knows that your chocolate cabinet runs ~1 °C warmer than the dairy fridge — treats that as normal, not a problem.
- Trend-aware, not just threshold-aware. Fires when an asset's average has crept up by 0.5 °C over a fortnight, well before it nears 5 °C.
- Service-vs-asset signal separation. Distinguishes "this fridge is degrading" from "the kitchen got hot today" by comparing against peer assets.
- Forecast band on the trend chart. The dashboard shows where the AI thinks the asset is headed.
- No new hardware. Drift detection runs against the same readings the rest of the platform uses; existing customers got it as a free platform upgrade.
Energy insights
Pair temperature monitoring with optional power-monitoring hardware to spot fridges working twice as hard as their peers for the same outcome. Same dashboard, same monthly report — the energy view appears as an additional column once the hardware is on site.
- Per-asset kWh and dollars. Running cost of each cold-chain asset, monthly, with a year-over-year trend.
- Peer benchmarking. The AI engine highlights assets that are statistical outliers vs comparable peers.
- CO2e tracking. Energy use translated into emissions using the latest Australian grid intensity.
- Optional add-on, not a separate platform. Same dashboard, same PDF, same alerts. No second app for your team to learn.
- Capex planning that pays back. Replacement decisions become spreadsheet line items with known payback periods.
How features fit together
A typical month, end to end.
Continuous capture
Sensors stream readings every few minutes. Two years of raw history accumulates automatically.
Quiet vigilance
Rules + AI watch thresholds AND learned baselines. Silent unless something matters.
Action on the floor
SMS link, tap, acknowledge, pick a corrective action. Auto-closed, audit-trailed.
Predictive nudge
Mid-month, drift detection and energy insights flag the silent problems.
Evidence at month-end
HACCP PDF lands in the reports folder with every alert, action, breach, and footprint documented.